If you are currently on the waiting list for an adult ADHD assessment with NHS Kent and Medway, it’s important to be aware of a new process designed to gather essential information to support your journey. NHS Kent and Medway (Integrated Care Board) has partnered with NEC to facilitate this information collection through text messaging. This initiative aims to better understand your needs and the impact of potential ADHD symptoms as you wait for your assessment.
You may receive a text message from ‘NHS K and M‘. This message is legitimate and part of the service improvement efforts. The text message will contain the following information:
To progress your adult ADHD assessment referral, we now need more information from you. Please follow this link (link inserted in text) and log in using your date of birth. If unsure, visit the KCHFT ADHD website for more details.
This text message is an official communication from NHS Kent and Medway. Its purpose is to guide you to a secure online questionnaire. This questionnaire is designed to help the clinical teams understand more about your current situation and the challenges you might be facing while waiting for your ADHD diagnosis in Kent.
Completing these questionnaires is a significant step in helping NHS Kent and Medway provide the best possible support. By understanding the impact that potential ADHD symptoms are having on your life, the service can better prioritize needs and plan for appropriate interventions and support pathways. This proactive approach ensures that when you reach your assessment, the team has a more comprehensive picture of your situation.
It is crucial to emphasize that while completing the questionnaire is helpful, it is also completely understandable if you are unable to do so via the digital format. If you cannot access, respond to, or complete the online questionnaires, this will not negatively affect your referral or your position on the ADHD waiting list. You do not need to contact the team to explain, or take any further action at this stage.
The NHS Kent and Medway team will be aware if you are unable to complete the digital questionnaire. They will ensure that your referral progresses appropriately and will contact you in the future to inform you of the next steps in the ADHD diagnosis process in Kent. This ensures that everyone on the waiting list, regardless of their digital access, will continue to move forward in their assessment journey.
Finally, please be assured that all necessary measures are in place to protect your personal information. The process adheres to strict data protection standards, ensuring that your information is safe and handled with the utmost confidentiality. NHS Kent and Medway and NEC are committed to maintaining the highest levels of data security and privacy throughout this information gathering process for ADHD diagnosis in Kent.
