In these unprecedented times, Terry’s Service Center extends our deepest gratitude to all frontline workers battling the Covid-19 pandemic. We recognize and appreciate healthcare professionals, first responders, government staff, service industry employees, delivery personnel, grocery store teams, and countless others for their unwavering dedication.
As an essential automotive repair facility, we remain committed to serving the Nashville community and ensuring everyone stays safe on the road. Whether your vehicle needs attention today or in the coming weeks, we are ready to provide expert Car Diagnosis In Nashville and repair services.
Understanding the importance of social distancing, we’ve implemented no-contact and limited-contact policies to protect both our customers and employees. For vehicle drop-offs, we kindly request you utilize the secure drop box located by our front entrance. Envelopes are provided for you to include your vehicle information. Please confirm your drop-off with a quick call to us at 615-352-8434. Similarly, vehicle pick-up is designed for minimal contact. Once your car diagnosis and repairs are complete, your keys and receipt will be placed in an exterior locker for your convenient retrieval. Our complimentary pick-up and delivery service also remains available for your convenience. Rest assured, high-touch areas in all vehicles are thoroughly sanitized upon arrival and before pick-up or delivery, prioritizing your health and safety.
To further ensure a safe environment for car diagnosis and repair services, we are taking additional proactive measures:
- Employees experiencing any symptoms are required to stay home, with job security and financial stability assured.
- All employees undergo temperature checks twice daily as a preventative measure.
- We encourage customers feeling unwell to take advantage of our free vehicle pick-up and delivery service for car diagnosis and repairs.
- Our office maintains a rigorous cleaning schedule, with deep cleaning performed weekly for the past 15 years. We have amplified these efforts, disinfecting counters, door handles, and other frequently touched surfaces multiple times throughout each day.
- Our technicians are consistently provided with latex gloves for every service.
- Protective seat covers, steering wheel covers, and floor mats are always used when working inside customer vehicles.
- We have responsibly suspended attendance at gatherings and recreational activities that could pose a risk to our team or our valued customers.
Recognizing the financial challenges many are currently facing, Terry’s Service Center wants to reassure our customers that our interest-free financing options are always available to assist with any necessary vehicle repairs identified through our comprehensive car diagnosis in Nashville.
We thank you for your understanding and cooperation with our updated no-contact and limited-contact procedures. Most importantly, we deeply appreciate your continued trust in Terry’s Service Center for your car diagnosis and automotive service needs, and for your ongoing support of our local business.
